Privacy Policy

Confidentiality of your personal information is a top priority for me. I recognise its significance to you and have established systems to adhere to the Privacy Act 2020 and the Health Information Privacy Code 2020 in delivering my services.

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While providing my Physiotherapy, Health and/or Mental health coaching services, I collect various personal details from you, including your name, email, home address, contact phone number, billing information, and relevant health information. This may include details of your GP or other health professionals, medications you're currently taking, and records of our interactions and coaching sessions.

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While providing this information is voluntary, opting not to share it may impact my ability to offer you my services. I keep your data safe by storing it in password-protected systems, both on my computer and secure cloud storage. Any physical records are securely stored in locked cabinets. There may be instances where sharing information with third parties, such as your GP or another health professional, is necessary. However, I will only do so after consultation with you and when it is deemed essential.

In critical situations where there is a threat to your life or someone else's, I may share information with medical professionals or nominated support individuals.

 

You have the right to request a copy of the personal information I hold about you and can ask for corrections to be made if needed. If you would like to do this or have any concerns, please contact me at colette@lifetidehealthcoaching.com. Your privacy and wellbeing are most important to me.